Q&A

Shipping 

What are the shipping fee and delivery timeline?

THAILAND 

- Free Deliver within Thailand via EMS or DHL E-Commerce

- Usually take 1-2 working days 

- Pre - order Items will take 7 working days to be made and another 2 days to be deliver.

 

Order

Can I cancel my order?

- If you’ve changed your mind and would like to cancel your order. Please notify us within 24 hours so we can alert our jeweller.

How can I track my order?

- After shipping, our team will send you a notify email about tracking website and tracking number. 

Materials

How and where is the jewelry made?

- All of our jewelry are hand made in Bangkok, Thailand. 

Do you have a warranty?

Under our warranty, we’ve got your back. This means that for 2 years from the date of purchase. You can send all gold jewelry that you purchased from us for a free cleaning and fixing services.